Salesforce CRM Implementation
Salesforce CRM Solutions

Salesforce CRM Implementation

Transform Salesforce into your enterprise growth engine with industry-ready SFA, DMS, and AI-embedded workflows

Why Salesforce + Zoxima

Salesforce is the world's #1 CRM platform — but true enterprise value comes from how it is implemented, extended, and tailored to industry needs.

At Zoxima, we specialize in Salesforce CRM implementations that go beyond configuration. We bring industry-ready solutions like Sales Force Automation (SFA) and Dealer Management Systems (DMS), embed AI into workflows, and deliver fast ROI through consulting-led execution.

Our Mission

Turn Salesforce into the growth engine for your enterprise

Salesforce Solutions We Deliver

Comprehensive Salesforce implementations across clouds and industries

Sales Cloud

  • Lead-to-order automation
  • Pipeline visibility
  • AI-driven opportunity scoring

Service Cloud

  • Omni-channel case management
  • SLA tracking
  • AI-powered knowledge assistants

Marketing Cloud

  • Personalized journeys
  • Campaign orchestration
  • ROI-focused marketing execution

Industry Clouds

  • Manufacturing Cloud
  • Consumer Goods Cloud
  • Industry-specific solutions

Custom Extensions

  • SFA & DMS solutions
  • Custom portals
  • AI-embedded workflows

Analytics & Insights

  • Salesforce dashboards
  • Power BI integration
  • Enterprise reporting

Sales Force Automation (SFA)

Industry-ready SFA built on Salesforce for field teams, delivering real-time visibility and AI-driven insights

Key Capabilities

  • Field visit planning & execution
  • Beat planning and territory enrichment
  • Order booking with offline mode
  • Secondary sales capture & scheme management
  • KPI tracking, dashboards, AI-driven nudges
  • Expense reporting auto-linked to activities

Impact Stories

$10B Building Materials Leader

SFA-enabled CRM for 5,000+ users integrated with ERP and distributor systems

25%
Faster collections

Regional Cement Producer

Offline order booking + trade/project business workflows

Better
Forecasting accuracy

Consumer Goods Company

SFA extensions on Salesforce Sales Cloud

Real-time
Distributor visibility

Dealer Management System (DMS)

Comprehensive DMS on Salesforce for distributor networks, trade management, and partner loyalty

Key Capabilities

  • Stock visibility & real-time order history
  • Distributor scheme and incentive automation
  • Loyalty & influencer program tracking
  • Tele-sales integration (CTI-enabled)
  • Order-to-cash workflows with approvals

Impact Stories

Top FMCG Brand

DMS + Van Sales CRM integration

Higher
Secondary sales

Chemicals & Adhesives

DMS for retailer and distributor networks

Improved
Dealer loyalty

Industrial Enterprise

DMS linked to Salesforce Sales Cloud

Better
Partner engagement

Customer Impact

Real enterprise Salesforce implementations delivering measurable results

Biggest Healthcare Chain

Comprehensive Salesforce implementation covering Patient Journey management, Sales automation, Partner Sales operations, and International Business expansion with seamless CRM integration.

40%
Faster patient care
Higher
Partner engagement

Building Material Leader

Enterprise-scale SFA, DMS, Ordering systems, Smart Mobile apps for field teams, and Advanced Dashboards with Reporting capabilities for 5,000+ users integrated with ERP.

25%
Faster collections
15%
Higher cross-sell

Chemical Company

Integrated SFA for field sales teams, comprehensive DMS for distributor management, and customer-facing Buyer Portal for seamless order processing and tracking.

Real-time
Order visibility
Better
Distributor control

Large Electric Goods Company

Complete SFA implementation with Ordering automation, Executive Dashboards for leadership insights, and comprehensive Service Management for after-sales support.

Improved
Service efficiency
Better
Order accuracy

Why CXOs Trust Zoxima for Salesforce CRM

Industry-Ready Accelerators

Pre-built SFA and DMS for Building Materials, FMCG, Auto Components, Consumer Goods, Industrial, and Services

AI-Infused

Sales assistants, nudges, and compliance bots built into Salesforce workflows

Consulting + Delivery DNA

Business-first approach ensures CRM supports your strategy, not just processes

ROI Orientation

Quick wins delivered in 3–8 weeks, with measurable business outcomes

Transform Salesforce into your growth engine

Deploy industry-ready CRM, SFA, and DMS solutions with AI-powered workflows